The Error checking out: Invalid Institution Code error is a payment declined error. This means your financial institution is not authorizing the funds for payment of the purchase.
If you get a payment declined error, please try the following:
- Delete the card information and re-add it to make sure everything is correct in the system.
- You may have to enter a new credit card in the system. Click here to learn how.
- Are you using a banking account (e-Check) or American Express account? Courts can choose which payments accounts they accept for payment of fees. Many courts don't accept these 2 forms of payment. All courts accept VISA, Mastercard, and Discover.
If you are still getting an error, you will need to call your bank/credit card company and see why the card is being declined. The website is requesting authorization of funds and it is possible that the bank/credit card company is not allowing the authorization. Some financial institutions will flag down online transactions and mark it as a DO NOT HONOR.